Scope of Guarantee
All products on Buta-Ya.com have the Returns & Refund guarantee. Any product bought through the site is protected if the items you received are not as described.
The following situations are not included:
1. An item you claim is not as described, but the seller can prove that it is.
2. Items are as described, but you no longer want them (unless the seller offers Easy Returns)
Guaranteed Protection Period
You can submit a refund by opening a dispute in the Contact Us page. Please note that you can only open one dispute per order.