Free Shipment 12-25 Days. 10% Discount Code FTDISC10 For Your First Order.

Buyer Protection and Refund Policy


Scope of Guarantee

All products on Buta-Ya.com have the Returns & Refund guarantee. Any product bought through the site is protected if the items you received are not as described.

The following situations are not included:
1. An item you claim is not as described, but the seller can prove that it is.
2. Items are as described, but you no longer want them (unless the seller offers Easy Returns)

Guaranteed Protection Period

We accept returns within 30 days of purchase. A refund will be issued minus the initial $5 shipping as well as a 15% restocking fee. Clients are responsible for return shipping fees.

You can submit a refund by opening a dispute in the Contact Us page. Please note that you can only open one dispute per order.